roles.

Enterprise Applications Team Lead

timbre Digital is in search of a superstar Enterprise Applications Team Lead to join our crew

this newly created role will lead a team that supports and maintains our 24×7 mission critical corporate applications

this is an awesome role in an expanding company with a great work ethos who value and develop their employees. we’re proud to be an extraordinary equal opportunity employer. not only do we welcome all candidates, but we promise the opportunity to learn, grow, develop skills, gain knowledge, practice your craft, expand your expertise, and be a part of an awesome team

 

about us

timbre Digital is a full-service technology agency, successful at creating strategic solutions who:

  • are all about teamwork. we know the foundation of success is having an excellent team
  • are confident. we know what we bring to the table and we are not afraid of failure
  • have a great culture. status, rank and hierarchies are not what we’re about. we love our jobs, we like each other – and we have good time
  • resonates. timbre Digital resonates with its employees, because it is our employees who are creating and building timbre Digital

 

the detail

  • manage priorities/tasks within the Enterprise Application team that includes production incidents and operational activities
  • make sure the teams task scope is accurate and delivered on time
  • ensure a detailed set of documentation related to all Enterprise Applications systems and processes is maintained – this includes development and ongoing management of a service catalog.
  • oversee production changes and provide review and approval for Enterprise Application production changes
  • work closely with monitoring team to make sure applications are monitored, procedures are updated and team respond correctly to alerts.
  • play a key role in the design and implementation of all Enterprise Application managed technical solutions
  • proactively identify any potential improvements that can be made within the current application deployment
  • act as a key point of escalation for any related issues that may arise and work with vendors where required
  • work with Project Management to plan and deliver project tasks
  • support and drive development based projects, working with appropriate stakeholders and team, offering assistance and recommendations where required
  • drive continuous performance improvements: identify and implement process & procedures that improve the effectiveness of the team.
  • guide and coach team members in the areas of systems development and support.
  • responsible to keep the level of patching consistent with the company policy

 

you have

  • 7 – 10 years working within the IT services sector or management roles
  • 5+ years experience leading teams of ICT technical staff
  • experience supporting 24×7 infrastructure and web based applications in large enterprises
  • excellent English communication skills, both verbal and written
  • experience managing end customers
  • experience with infrastructure and application projects and an awareness of project management approaches and methodologies
  • demonstrated ability to set and meet deadlines and manage related risks
  • the ability to solve problems and take prompt decisive action
  • the ability to work well under pressure
  • demonstrated ability to manage multiple tasks and competing priorities
  • the ability to analyze, diagnose, suggest and implement process changes
  • strong interpersonal skills and the ability to work in a team environment
  • related education/certification
  • a genuine willingness to learn

 

you are

  • a self-starter who is resourceful and results orientated
  • willing to work outside of normal business hours when needed including international travel to global office locations
  • extremely organized with a strong attention to detail
  • always on the lookout for opportunities to work better
  • confident meeting and interacting with people from all walks of life
  • someone who respects confidentiality and can demonstrate outstanding judgment and discretion
  • someone who take’s ownership of tasks, operating on your own initiative with little guidance
  • known for your friendliness and enthusiasm

 

the timbre Digital employee is

  • a team player who realizes that the best teams are built by unique individuals sharing a common goal
  • ready for the opportunity to grow and excited to take the next step
  • isn’t looking for status, but rather to work in a great atmosphere with like-minded colleagues
  • someone who adds to the company culture
  • all about taking ownership, when stuff goes right we take a bow, but if something isn’t so great, we own and we fix it
  • authentic. be yourself. be you!

 

 the timbre Digital personality

  • works with you. is a real team player. listening, sharing and making time to help without hesitation or ego
  • fearless. takes smart risks, is not afraid of failure or speaking its mind
  • intelligent. eager to learn new things and think creatively to find simple solutions to complex problems. understands the market, its customers and clients
  • believes in itself. knows what it brings to the table. believes in our team. respects and trusts their abilities

 

 timbre Digital offers the following to its employees

  • a company culture that treats everyone equally
  • the opportunity for growth and additional learning
  • a tight knit team without many management layers
  • for every employee to be equal and have their voice heard
  • health and wellness benefits that help you to always feel your best
  • an exciting and different kind of work
  • fun team outings and great in-office energy
  • a home in our awesome space with views over the Waitemata Harbour
  • an incredible paid sabbatical program

 

if you’re reading this and thinking that this sounds like a bit of you, then please apply below

apply for this role

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    Level 7, 22 Fanshawe Street,
    Auckland CBD, NZ

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    do you have what it takes to be a part of our team?

    yes i do